FAQ - Text Messages

  • How do I opt-in to receive text messages from SPS?

  • What happens after I sign up (opt-in) to receive text messages?

  • What will the confirmation message say?

  • What happens if I text reply "HELP"?

  • From what number will these text messages originate?

  • I did not receive a confirmation message. What happened?

  • I did not receive a confirmation message because my phone wasn't text enabled. I have since contacted my mobile phone provider to enable it. Do I need another confirmation message sent?

  • How do I opt-out?

  • What if I opted-out but later decide I would like to opt-in again?

  • Who pays for the text messages I receive on my phone?

  • If I change mobile phone providers but keep the same number, do I need to opt-in again?